top of page

Frequently Asked Questions

What services do you offer?

I provide professional nail care services and reflexology treatments designed to promote relaxation, balance, and overall wellness. Each service is customized to meet your individual needs.

 

Do I need an appointment?

Yes. Appointments are needed to ensure availability and personalized care. 

 

How do I book an appointment?

Appointments can be booked by contacting me directly by phone or email.

 

What is reflexology?

Reflexology is a therapeutic technique that applies pressure to specific points on the feet believed to correspond to different areas of the body. It promotes relaxation, stress relief, and overall well-being.

 

Is reflexology safe?

Yes, reflexology is generally safe for most individuals. Please inform me of any medical conditions, injuries, or concerns before your session so I can tailor the treatment appropriately.

 

Do you keep client information confidential?

Absolutely. All personal and health-related information is kept confidential and handled in accordance with Canadian privacy laws (PIPEDA).

 

How should I prepare for a reflexology session?

Simply arrive relaxed and hydrated. Wear comfortable clothing and let your practitioner know about any areas of concern or health considerations.

 

Are your tools and workstations sanitized?

Yes. I follow strict sanitation and hygiene practices. All tools and workstations are cleaned and disinfected after each client to ensure a safe and clean environment.

 

How long do services take?

Service times vary depending on the treatment booked. 

 

What forms of payment do you accept?

I accept cash, debit, and major credit cards. Accepted payment methods may vary—please ask if you have questions.

 

What is your cancellation policy?

I kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.

 

Can reflexology replace medical treatment?

No. Reflexology is a complementary wellness service and is not intended to diagnose, treat, or replace medical care. Please consult a qualified healthcare professional for medical concerns.

 

How can I contact you?

You can reach me through the Contact page, by phone, or by email. I am also happy to answer any additional questions.

bottom of page